FREQUENTLY ASKED QUESTIONS
Q: What ports are available with this program?
A: Galveston, Los Angeles, Miami, New York, Pt. Canaveral, and Tampa. Additional ports may be available at the discretion of the booking agency.
Q: Why do some ports have a surcharge?
A: Galveston, New York, and Tampa are considered smaller ports, meaning they have less availability. As a result, cruise lines using these ports have less competition and therefore more freedom to increase their pricing. Accordingly, we must include a surcharge to compensate for this increased cost.
Q: What are peak and non-peak seasons?
A: Peak season is from January-August and non-peak is September-December. June, July and August are the most expensive months during peak season.
Q: Why is there seasonal surcharge?
A: As would be expected, cruise lines increase their pricing during periods of highest demand to increase their profit. Our pricing must therefore reflect this increase with a seasonal surcharge for peak season sailings.
Q: How much are surcharges?
A: Surcharges are not predetermined. Each sailing is priced separately by the cruise line. As a result, all surcharges are dependent on the sailing chosen by the client and the time of booking.
Q: What fees am I responsible for at time of booking?
A: You are responsible for NCFs (Non-commissionable Cruise Fare) and government taxes as well as any applicable surcharges. All fees will be quoted prior to booking.
Q: Can I upgrade the cabin to an ocean view or balcony?
A: Yes, you may up grade your cabin for a surcharge. This surcharge will be based on the price difference between an entry-level cabin and the category of your desired cabin.
Q: When does my offer expire?
A: You will have 12 months from the activation date printed on your Welcome Aboard documentation to travel.
A: Galveston, Los Angeles, Miami, New York, Pt. Canaveral, and Tampa. Additional ports may be available at the discretion of the booking agency.
Q: Why do some ports have a surcharge?
A: Galveston, New York, and Tampa are considered smaller ports, meaning they have less availability. As a result, cruise lines using these ports have less competition and therefore more freedom to increase their pricing. Accordingly, we must include a surcharge to compensate for this increased cost.
Q: What are peak and non-peak seasons?
A: Peak season is from January-August and non-peak is September-December. June, July and August are the most expensive months during peak season.
Q: Why is there seasonal surcharge?
A: As would be expected, cruise lines increase their pricing during periods of highest demand to increase their profit. Our pricing must therefore reflect this increase with a seasonal surcharge for peak season sailings.
Q: How much are surcharges?
A: Surcharges are not predetermined. Each sailing is priced separately by the cruise line. As a result, all surcharges are dependent on the sailing chosen by the client and the time of booking.
Q: What fees am I responsible for at time of booking?
A: You are responsible for NCFs (Non-commissionable Cruise Fare) and government taxes as well as any applicable surcharges. All fees will be quoted prior to booking.
Q: Can I upgrade the cabin to an ocean view or balcony?
A: Yes, you may up grade your cabin for a surcharge. This surcharge will be based on the price difference between an entry-level cabin and the category of your desired cabin.
Q: When does my offer expire?
A: You will have 12 months from the activation date printed on your Welcome Aboard documentation to travel.