FREQUENTLY ASKED QUESTIONS
Q: Are there any date restrictions?
A: Yes, you are not permitted to travel in the 7 day period before and after a holiday and all requests must be placed 60 days in advance of the departure date. Date choices must also be at least 30 days apart.
Holidays
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Easter
Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving
Christmas
Q: What hotels are available with this program?
A: We do not use a specific brand of hotels. All availability are researched at time of booking and presented to you, the client, to make a final selection.
Q: Can we book extra nights?
A: Yes, you may book additional nights at the going rate with the hotel at time of booking.
Q: When will I be contacted regarding my travel request?
A: A reservation agent will contact you 30-45 days before your travel date by both phone and email.
Q: What fees am I responsible for at time of booking?
A: You are responsible for hotel taxes and applicable surcharges for peak season and weekend travel.
Q: How do I collect my $50 credit for theme park tickets?
A: All requests must be made in writing. When your travel is confirmed by one of our agents during your final booking process, an agent will provide you with instructions on where to submit your information to. Your submission request maybe sent in via email and or regular mail. In addition to your written submission request you will also be required to submit an original copy of the theme park receipt.
Q: When does my offer expire?
A: You will have 12 months from the activation date printed on your Welcome Aboard documentation to book and travel.
A: Yes, you are not permitted to travel in the 7 day period before and after a holiday and all requests must be placed 60 days in advance of the departure date. Date choices must also be at least 30 days apart.
Holidays
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Easter
Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving
Christmas
Q: What hotels are available with this program?
A: We do not use a specific brand of hotels. All availability are researched at time of booking and presented to you, the client, to make a final selection.
Q: Can we book extra nights?
A: Yes, you may book additional nights at the going rate with the hotel at time of booking.
Q: When will I be contacted regarding my travel request?
A: A reservation agent will contact you 30-45 days before your travel date by both phone and email.
Q: What fees am I responsible for at time of booking?
A: You are responsible for hotel taxes and applicable surcharges for peak season and weekend travel.
Q: How do I collect my $50 credit for theme park tickets?
A: All requests must be made in writing. When your travel is confirmed by one of our agents during your final booking process, an agent will provide you with instructions on where to submit your information to. Your submission request maybe sent in via email and or regular mail. In addition to your written submission request you will also be required to submit an original copy of the theme park receipt.
Q: When does my offer expire?
A: You will have 12 months from the activation date printed on your Welcome Aboard documentation to book and travel.